Joey Evans
TNW Corporation has named Joey Evans director of customer success, responsible for leading the company’s newly formed customer success department.
Evans will supervise five employees, direct revenue car accounting operations, plan and implement strategies to generate additional revenue, manage customer service and support, and ensure the accuracy and efficiency of TNW’s metrics reporting systems.
Prior to joining TNW, Evans was employed by GE Digital as customer success manager, responsible for servicing several high-profile accounts in the company’s short line railroad division. During his 15 year career in the railroad industry, Evans has served as operations manager for a variety of short line railways. He also served as director of transportation technology for Rail America, where, after a takeover by Genesee and Wyoming, Inc., he oversaw the automation of Genesee and Wyoming’s North American Railroads.
Evans will be based in TNW’s Dallas corporate offices and report directly to Chief Operating Officer Jeff Davis.
“We are pleased to welcome Joey aboard TNW,” said Davis. “His background in customer service and his knowledge of advanced technology in the short line industry will be valuable as we continue to find better and more versatile ways to serve our clients.”
TNW Corporation is a privately held operator of short line railroads and logistics centers.